Same day despatch
All orders placed before 4pm on a weekday will be despatched the same day, Monday to Friday. Orders after this time will despatched the next working day. For any orders placed after 4pm on Friday, Saturday or Sunday will be dispatched on Monday for next working day delivery.
Free next working day delivery on orders over £30
Our next day UK mainland delivery service is FREE on orders over £30, orders must be placed before 4pm, Monday to Friday.
Next working day delivery on orders under £30
Our next day UK mainland delivery service is £4.50 on orders under £30, orders must be placed before 4pm Monday to Friday.
We offer weekend delivery for £8 on Saturday or Sunday, orders must be placed before 4pm on Friday. UK mainland only.
Forest Garden delivery
Any Forest Garden products which are ordered from us on our website will come direct from the supplier. Unfortunately these products do not qualify for next working day delivery or weekend delivery. Forest Gardens will be in contact with you to arrange a specific delivery date when you are home/available to accept the delivery. All products from Forest Garden can take 7-14 working days to be delivered.
Highlands, Northern Ireland, offshore and remote postcodes
All items will be sent with Royal Mail on a tracked 48 service to the following postcodes: AB30-38, AB40-56, AB63, BT, DD8-10, FK8, FK15-21, HS1-9,IM1-9, IV1-56, IV63, JE, KA27-28, KW1-17, PA20-60, PA62-78, PA80, PH5-50, PO30,TD15, TR21-25, ZE1-3. Delivery costs remain the same for these postcodes.
- Please note, during busy times and exceptional weather, deliveries may be delayed. We cannot be held accountable or responsible for delays to your items that have been caused by a third party. All delivery times are an estimate only.
Our chosen couriers are DHL, Parcelforce and Royal Mail, a signature is required when your order is delivered.
Out of stock items/queries:
If we have any queries with your order or if the item(s) you ordered become out of stock, we will notify you of this via the email and phone number(s) that you provide to us.